Notes on designing and building AI products

What we’ve learned designing, building and shipping AI products and agents.

Blueprint sketch of an AI agent interface: a plan checklist, a status bar, and approve, pause and undo buttons

Agentic UX · 3 min read

Agentic UX: how to design AI agents people trust

Six principles for designing how people hand work to an agent, watch it, step in and undo.

Blueprint sketch of three phone screens: a consent sheet, a summary card above the article, and an error with one retry button

AI UX · 3 min read

Designing for AI: lessons from Firefox Shake to Summarize

Where AI should live in the UI, how to ask for consent, write errors, and test quality.